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FAQs
Please find a selection of our most frequently asked questions.
Tours:
What clothes should I bring?
Comfortable motorcycle gear is what you’ll be wearing most days, on your bike. So bring a helmet, riding gear, lightweight rain gear, bathing suit, t-shirts, jeans or sport pants and some sweaters and another top to keep you warm. Some kind of snood is always popular to stop chafing round the neck.
How much luggage can I take with me?
Motohire Spain will provide a support van on the longer tours (Morocco for example) for your excess gear and anything you might buy along the way. Most tours however are autonomous (no support vehicle) so you’ll be expected to fit your gear into the top box and 2 side panniers.
What’s the average distance we will cover?
We’ll cover an average of 300 Km daily, with stops at restaurants and points of interest to take photos and rest.
What documentation should I bring with me?
Passport and motorcycle driving license. For those tours that take place in Spain, France and Portugal, citizens of EU-member States are not required to carry a passport, however, we recommend always bringing it with you. For participants from outside the EU, it is compulsory to bring your passport. For the Morocco tour, all participants must carry a valid passport which must be valid for at least 6 months.
Is there a tour briefing?
Yes, before starting the tour, we will hold a briefing regarding safety rules, useful tips and a full review of the route. There will be plenty of opportunities, particularly at the start of each day, to review the route, and ask any questions you may have.
How much money will I need during the trip?
You will need cash or card to pay for meals, petrol / gas, snacks and personal expenses such as local products or gifts. On our tours, you’ll be able to easily withdraw money from multiple ATMs in the places we’ll traveling through.
Can I bring my own bike?
If you want to bring your own bike you’ll be responsible for transporting it to the tour’s starting point, its maintenance, insurance, etc. Pricing for this option can be provided on request.
Is a helmet mandatory?
Yes, it is mandatory in addition to being a fundamental safety element.
What are the rest days?
The rest days are purposefully scheduled at points of cultural, scenic, or recreational interest, usually after several days of riding. They are a good opportunity to relax, unwind and enjoy the culture and local cuisine or even ride on you own. If you choose the latter, our guides will point you to the best routes in the area.
How experienced are the other riders on the tour?
The riders have different skill levels. There are those who have just recently discovered their passion for motorcycles, as well as other participants who have been riding for years and are highly skilled. It is essential for us that you feel comfortable during your journey and for that very same reason, you can count on our guides to help you out at any time.
May people who do not ride take part in the trip?
Yes. That’s why we have our support vehicle, and there is also the option to ride pillion.
Is it possible to make a private group tour?
Of course. Motohire Spain will design a custom tour based on your needs. You’ll be able to choose the area, region, the time and route that you would like to cover. Our team will custom-design a route that best fits your expectations so that you can make the most of your experience. There is a minimum number of participants required for a private tour. Contact us!.
What is the cancellation policy?
If you cancel your tour more than 60 days before the start date, you won’t lose your deposit. We prefer to offer the possibility to change the tour date or tour to another within 12 months from the originally planned start date. Another option is to transfer your trip to another person at no extra charge. If you cancel the tour within 4 weeks prior to the tour start or during the tour itself, no refund is possible. It is advisable to take out Personal and Trip Cancellation Insurance.
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Rentals:
How many kilometers are included?
The mileage is unlimited for rentals of 7 days or more. For rentals of 1-6 days, there will be a limit of of 300 km/day. Additional kms will be priced at 0.30€/kilometer.
Where do I pick up my bike?
You can pick up your motorcycle at our warehouse in Teba, 50 km from Malaga, or at the Malaga Costa del Sol, or we can deliver it to your home or hotel. This delivery point must be in the city of Malaga.
Does my bike have a GPS?
We can provide a GPS but we much prefer that you bring your own device or use your phones, which from our extensive experience are now as efficient if not more so than GPS devices.
Early Pick Up and Late Drop Off: how are the days of the rental calculated?
There are two time slots for pick-up and drop-off of the motorcycle, one in the morning and one in the evening. Morning hours are from 9 to 10 am and evening hours from 6 to 7 pm. If your pick-up time is in the morning, Motohire Spain is OK with you collecting the motorcycle the day before in the afternoon (provided it is not a public holiday) free of charge. The same applies to returning the motorcycle, if you’ve been scheduled to return the motorcycle at 6 pm you’ll be able to return it the next day between 9 and 10 am for free. If you return the motorcycle later than 10:30 am you will be charged an additional day’s rental.
We offer this service so that you can start and end your trip at a time that suits you. Stress-prevention is our game!
What are the requirements to rent a motorcycle?
Being over 25 years of age, a minimum of 2 years’ motorcycle driving license for bigger motorcycles and having covered at least 5000 Km. on a motorcycle in the last 3 years. If you don’t quite fit these criteria, give us a call so we can chat through your experience. To pick up the motorcycle you must show your valid ID card or passport, EU driving license or international driving license and all documents must be valid for the period of the rental.
What is the difference between the STANDARD and PREMIUM insurance?
Both provide full insurance coverage including towing services. The STANDARD insurance is included in the price and has deductible (security deposit) of €1750 in case of damages. The PREMIUM insurance has a deductible of €350, costs an additional 25€ / day and is available for rentals of 4 days or more.
Can I drive the motorcycle outside of Spain?
Yes. You can use the motorcycles throughout the European territory. It is important when filling out the reservation form that you state in the comments section the countries to which you intend to travel. You may not, under any circumstances, travel with the motorcycle outside of Europe or cross to Morocco without explicit authorization from Motohire Spain.
Can I drive off-road or on racetracks with the motorcycle?
No. You may not under any circumstances drive on racetracks, on non-paved / asphalted roads or use the motorcycle off-road. They are to be used only on paved roads. In the event of improper use of the motorcycle, the insurance shall not be liable and the customer will be responsible for any damage caused to the motorcycle and will have to compensate Motohire Spain for the time during which the motorcycle is not available.
Can I leave my luggage at your offices?
Yes. You can leave your bags for the duration of your rental.
Can I pick up the motorcycle in another city other than Malaga?
Yes, although you must previously inquire about availability and the cost of the service. Contact us!
Can I pick up the motorcycle at the airport?
Yes. Although we usually recommend picking the motorcycle up at our offices or at your hotel so that you can change into more comfortable clothes and leave your luggage there.
Can someone else pick up the motorcycle for me?
No, the motorcycle must be delivered to the person listed in the rental agreement. The driver must sign the contract, show his/her ID card or document and a driver’s license.
My travel companion and I rented out different motorcycle models but for the same dates, we can swap them?
Yes, provided that both drivers have rented bikes for the same days. In case of damage to any of the motorcycle, the driver listed in the contract will be liable.
What is the cancellation policy?
If the hirer cancels (totally or partially) 60 days before the start date, the deposit will be reimbursed. If the hirer cancels (totally or partially) 30 days before the start of the rental period, 50% of the deposit will be reimbursed. If the cancellation, total or partial, is received between 30 and 15 days before the start of the rental period, 50% of the full rental will be returned. If the cancellation, total or partial, is less than 15 days in advance, there will be no reimbursement.
Can I change the date of my rental?
Yes, it is possible to change the date of rental under the following conditions:
• The new date must be chosen at the same time the rescheduling is notified.
• The date can only be changed once and the client must notify us at least one working day in advance.
• The new chosen date must be within the following 12 months counting from the first day of original rental.
Can I offer a motorcycle rental or tour as a gift?
Yes. In order to make it a surprise gift, follow these steps:
• Fill out the form with the personal details of the person who is going to ride the motorcycle. * IMPORTANT: If it’s a surprise, in the email and phone fields enter your own personal details so that we do not contact the person you want to give it to.
• If the credit card is not the same as the driver’s, please state so in the comments sections.
• Likewise, write in the “comments” section that it is a gift.
Can I rent a helmet or a riding gear?
Motohire Spain has a stock of quality motorcycle gear and equipment including: motorcycle jackets, helmets, and gloves. To find out more click here.
